Medical Office Assistant Co-op Diploma Program

This course offers students an overview of basic concepts of computing, as well as a broad understanding of the internet, and the parts of the internet that office administrators find particularly useful, both personally and professionally. The concepts covered include: in-depth tutorials on using Word, PowerPoint, and Excel in a business context.

Students in this course learn and practice vital interpersonal skills, such as listening with empathy, prosocial verbal and non-verbal behavior, responding with ease, boundaries, and non-violent conflict resolution strategies.

This course will deliver a short, but comprehensive look at the evolution of the Canadian Healthcare System, the role of government (provincial and territorial), how healthcare services are delivered, additional services, trends/changes in healthcare, and an overview of standard, Canadian medical terminology.

This introductory course is designed to give students opportunities to develop entry-level or beginner medical transcription skills. Students will learn, practice, and demonstrate their transcription skills, which include utilizing appropriate medical terminology and medical abbreviations when transcribing in a clinical setting.

In this course, students are introduced to basic pharmacological concepts with specific emphasis and application of medication distribution and management. The course covers: legal obligations of distribution, and professional accountability. Students will learn critical concepts such as principles of drug interactions, pharmacokinetics-stages of drug metabolism, terminology and classification of drugs, mainly psychotropic agents.

In this course, students learn about the structure (anatomy) and function (physiology) of body systems and critical body organs. Teaching about each system will include an overview of that system’s general function and location, its parts, and its relationship to other systems.

Medical Office Procedures provides students with industry-relevant administrative skills required to work in a healthcare setting (hospital, care facility, medical office). This course is fairly detailed in content; students learn information on the traits of the medical office manager and their related duties. The course teaches the steps for managing the front office in a medical clinic.

This course serves as an introduction to “Medical Informatics” (the application of information technology to healthcare), and administrative uses of computers in the medical office. Clinical informatics or medical informatics is a rapidly expanding discipline. It has a long history in which it has sought to improve the way medical information is managed and organized. Students are taught that the application of computer technology in health care is typically divided into a few main categories.

The emphasis of this course is medical billing basics and medical coding in BC. Students will be introduced to the process of billing such as physician payment methods, the MSC/MSP payment schedule, how claims are submitted and processed and the types of MSP reports they will receive in the medical setting where they work. Medical billing and coding is a complicated topic; this course delves into the concepts in a step by step manner and students apply the skills they are learning in class and in groups.

This course focuses on requirements for medical practice records, storage and retention of medical records, and transfer, destruction or disposition of medical practice records. Students learn the Canadian Medical Association’s Code of Ethics and Professionalism (sections 18 to 21) which requires the protection of patient’s personal health information.

This course prepares students to build a solid foundation for academic success in post-secondary environments. Student Success Strategies is the perfect course for students who are new to the college environment and puts them at ease by preparing them well for high achievement and academic success.

This course focuses on the knowledge and abilities required for the process of career planning and development. Students will gain an opportunity to explore the Canadian labour market and recognize trends that may influence their future careers through thoughtful self-assessment, career exploration, planning and networking.