Diploma Program
Hospital Support Specialist 400
PENDING PTIB APPROVALS, not open for registrations
Program Overview
A new and in high demand position within hospitals, private surgical centers and acute care facilities is the Hospital Support Specialist. A key role is multitasking administrative and clerical duties across the hospital environment. Students in the Hospital Support Specialist will learn valuable skills for working in a hospital environment in administrative and clerical support roles.
The courses taught throughout the program are designed for applied learning and pragmatic application of skillsets. Taught by industry professionals, the learning throughout the courses is interwoven with very real-world examples and pragmatic applications of essentials skills.
Students will come away with a deepened understanding of the complex administrative structures of hospitals and requirements for clerical, administrative and supportive roles. They will acquire enhanced communication skills, technology for healthcare, admitting and registration of patients in various departments and/or hospital units, billing, documentation and patient data, clerical tasks, scheduling and handling patient charts.
Career Opportunities
NOC Code: 1414 & 14101
- Administrative Support
- Customer Service and Front Desk
- Communication and Message Distribution
- Healthcare Administrative Support
ADMISSION REQUIREMENTS
English Requirements:
- IELTS: 6 overall band with no score lower than 5.5
- Duolingo: 95
- TOEIC: 700
- TOEFL (paper): 537
- TOEFL (IBT): 75
- PTE - 50
- Cambridge: FCE
- CELPIP: 7
- Cael: 50
- Has successfully reached the Upper Intermediate Level at SELC Language College
- SELC Career College English Language Test passing rate of 75% minimum
Students require ALL of the following:
Proof of Canadian citizenship or permanent residency for domestic students
Applicants must be 18 years of age or older and completion of high school studies and/or commencement of post-secondary studies OR have achieved MATURE STUDENT STATUS: 19 years of age, out of secondary school for a minimum of 1 year with program industry experience minimum of 100 hours
Work Experience Requirements
Some practicum hosts may require their practicum students to have the following:
Negative TB skin test or chest X-ray
An immunization record showing current vaccinations (site specific vaccination requirements will be advised on practicum placement)
Criminal Record Check (CRC).
ABOUT THIS PROGRAM
Program Duration
- 80 weeks - total of 1600 Hours
- Classroom Instruction 800 Hours
- Co-op 800 Hours
QUICK LINKS
Courses
SSS - Student Success Strategies
CIS - Career Success I
BCB - Business Computer Basics
COM - Interpersonal Communication
CHT - Introduction To Canadian Healthcare & Terminology
IND - Indigenous needs in Canadian Healthcare
MT1 - Medical Transcription I
MT2 - Medical Transcription II
PH1 - Basic Pharmacology & Medication Management
HAP - Human Anatomy and Physiology
MOP - Medical Office Procedures
HIS - Health Information systems
MRD - Medical records & Documentation
MBC - Medical Billing & Coding
IHE - Introduction to the Hospital Environment and Protocols
RSV - Registration services
ATD - Admission, Transfer & Discharge Procedures
ROI - Release of Information
DCP - Diagnostic Imaging Clerical Procedures
WHS - Workplace Health & Safety for Hospitals
Additional Courses & Certifications
CPR/first aid
WHIMIS