Diploma Program

Community Support Worker

This program has been approved by PTIB.


NYIT Pathway

Program Overview

SELC’s Community Support Worker Program is an exciting educational experience complete with passionate, experienced instructors who reflect the standards set out by today’s human services industry.

Students learn how to effectively provide multi-faceted support to individuals experiencing mental health issues, emotional abuse, physical/sensory impairments, developmental disabilities, and addiction disorders. This program is flexible; there are opportunities to study online, or on campus with different schedule options. There is currently a great need for CSW’s in our communities, and students will learn how to conduct needs assessments, and operate from a strengths-based perspective. This program covers concepts such as psychosocial rehabilitation, indigenous perspectives on rehabilitation and healing, addiction theories, and recovery and relapse prevention.

Students gain a better understanding of oppressed and marginalized populations such as indigenous populations, the elderly, members of the LGBTQIA2S+ community and persons with disabilities. As this is an applied program, students will be transferring the skills they learn in class to authentic support worker environments. Students will be spending part of their program in a practical work setting, and participating in community outreach/support to clients. Additionally, students will be required to take a community resource and networking course prior to the start of their practicums. This will allow students to enter into a practical experience with community insights that will only serve them well in their new careers.

Career Opportunities

Upon completion of the program, graduates are qualified to work in any of the following: social agencies, schools, the justice system, hospitals, nursing homes, residential treatment centers, clinics, employee-assistance programs, child-welfare programs, governmental and policy-making agencies, NGOs, rehabilitation/detoxification centers, women’s shelters/safe houses, and a multitude of other settings.

Delivery Methods

Learning Objectives
Upon completion of this program, the successful student will have reliably demonstrated the ability to:

Students require ONE of the following

All applicants and registrants, regardless of citizenship status or country of origin, must demonstrate an adequate level of proficiency in English.

There are two ways to meet the English requirement:

1. Complete both of the following:

A) English 10, 11 or 12 or equivalent with a minimum of ‘C’ Grade for proficiency in reading and writing

B) Two years of full-time education in English in an English-speaking country For proficiency in speaking and listening


2. Demonstrate proficiency in reading, writing, speaking, and listening by completing one of the following courses or assessments to meet acceptable levels:

Students require ALL of the following:

Proof of Canadian citizenship or permanent residency for domestic students

Applicants must be 18 years of age or older and completion of high school studies and/or commencement of post-secondary studies OR have achieved MATURE STUDENT STATUS: 19 years of age, out of secondary school for a minimum of 1 year with program industry experience minimum of 100 hours

Criminal Record Check

Diploma Requirements

60% overall average in all courses and successful completion of all courses including courses given a complete and work experience requirement.


Program Duration

  • Total Program Hours: 720 Hours
  • (600 instructional hours + 120 practicum hours)
  • Total program Length: 36 Weeks
  • (30 instructional weeks + 6 practicum weeks)
    (Excludes holidays, breaks and professional days)
  • Co-op 360 hours



Detailed course descriptions follow. Please note that course MATERIALS may be changed or upgraded to meet industry demands, and the courses may not be listed in the order taught.

Student Success Strategies (40 Hours)

Basic Computing for Human Service Workers (40 Hours)

Introduction to Community Support Work (40 Hours)

Interpersonal Communication for Community Support Workers (40 Hours)

Developmental Psychology I (40 Hours)

Developmental Psychology II (40 Hours)

Fundamentals of Poverty (40 Hours)

Fundamentals of Mental Health (40 Hours)

Exploring Developmental Disabilities (40 Hours)

Applied Behavioral Analysis for Community Support Workers (40 Hours)

Supporting Indigenous Clients in the Community (40 Hours)

Advocacy and Empowerment (40 Hours)

Professional Ethics for Human Service Workers (40 Hours)

Basic Pharmacology & Medication Management (40 Hours)

Career Success I (40 Hours)

Additional Courses & Certifications

Emergency First Aid & CPR C (equivalent to OFA Level 1)

WHMIS Online Certification

Food Safe Level 1

Non-violent Crisis Intervention Certification

ASIST Suicide Prevention Training Certification

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