Diploma in Social Services

Community Support Worker- Social Services 400

This program has been approved by PTIB.


Diploma Program Overview

SELC College’s Community Support Worker Social Services Program is for students who want to help build healthy communities, and support marginalized or vulnerable individuals. Students in this program learn vital skills such as interviewing and counselling skills, interpersonal and
cross-cultural communication skills, critical thinking, problem-solving, and decision-making. SELC College students will also reflect on their own practice through self-exploration, personal growth and development. This program will prepare students to work with indigenous clients in an anti-oppressive environment; indigenous voices are infused throughout the program. Students will learn how to be an advocate for their clients, while promoting self-determination. The goal of this program is to train students to assist individuals who are in need of support for basic activities of daily living, mental health struggles, substance use, domestic violence, and any other concerns and issues that affect the development of the whole person.

Career Occupation

Upon completion of the program, graduates are qualified to work in any of the following: social agencies, schools, the justice system, hospitals, nursing homes, residential treatment centers, clinics, employee-assistance programs, child-welfare programs, governmental and policy-making agencies, NGOs, rehabilitation/detoxification centers womens’ shelters/safe houses, and a multitude of other settings. Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.
Delivery Methods
Learning Objectives
Upon completion of this program, the successful student will have reliably demonstrated the ability to:

Adopt a belief in the fundamental respect, dignity, worth, and potential of all people

Believe in and advocate for in the right to self- determination of Canada’s aboriginal peoples including their right to determine, provide, and have access to appropriate social services

Promote justice, equality, and access to culturally appropriate services to all, respecting race, national origin, language, religion, gender, age, physical and intellectual ability, sexual orientation, and socio- economic status

Empower clients, people, groups and communities to identify and utilize their own strengths to address systemic barriers to meeting their needs

Support individuals using the highest ethical standards of care

Develop and maintain professional relationships which adhere to professional, legal, and ethical standards aligned to social service work

Identify strengths, resources, and challenges of individuals, families, groups, and communities to assist them in achieving their goals.

Recognize diverse needs and experiences of individuals, groups, families, and communities to promote accessible and responsive programs and services


Students require ONE of the following

All applicants and registrants, regardless of citizenship status or country of origin, must demonstrate an adequate level of proficiency in English.

There are two ways to meet the English requirement:

1. Complete both of the following:

A) English 10, 11 or 12 or equivalent with a minimum of ‘C’ Grade for proficiency in reading and writing

B) Two years of full-time education in English in an English-speaking country For proficiency in speaking and listening


2. Demonstrate proficiency in reading, writing, speaking, and listening by completing one of the following courses or assessments to meet acceptable levels:

Now Registering 

Students require ALL of the following:

Proof of Canadian citizenship or permanent residency for domestic students

Applicants must be 18 years of age or older and completion of high school studies and/or commencement of post-secondary studies OR have achieved MATURE STUDENT STATUS: 19 years of age, out of secondary school for a minimum of 1 year with program industry experience minimum of 100 hours

Criminal Record Check

Diploma Requirements

60% overall average in all courses and successful completion of all courses including courses given a complete and work experience requirements.


Program Duration

  • Total Program Hours: 1600 Hours
  • (800 instructional hours + 800 Co-op hours)
  • Total program Length: 78 Weeks
  • (38 instructional weeks + 40 Co-op weeks)
    (Excludes holidays, breaks and professional days)
  • Co-op 800 hours


Social Service Courses

Detailed course descriptions follow. Please note that course MATERIALS may be changed or upgraded to meet industry demands, and the courses may not be listed in the order taught.

Student Success Strategies (40 Hours)

Basic Computing for Human Service Workers (40 Hours)

Interpersonal Communication for Community Support Workers (40 Hours)

Developmental Psychology I (40 Hours)

Developmental Psychology II (40 Hours)

Exploring Developmental Disabilities (40 Hours)

Fundamentals of Mental Health (40 Hours)

Fundamentals of Poverty (40 Hours)

Understanding Addiction (40 Hours)

Intimate Partner Violence (40 Hours)

Interviewing Techniques I-Youth (40 Hours)

Interviewing Techniques II-Adult (40 Hours)

Supporting Activities of Daily Living (40 Hours)

Intervention Strategies (40 Hours)

Family Dynamics & Culture (40 Hours)

Indigenous Approaches to Healing (40 Hours)

Trauma Informed Practice (40 Hours)

Self-care & Preventing Burnout (40 Hours)

Professional Ethics for Human Service Workers (20 Hours)

Career Success I (40 Hours)

Co-op (800 Hours)

Additional Courses & Certifications

Emergency First Aid & CPR C (equivalent to OFA Level 1)

WHMIS Online Certification

Food Safe Level 1

Non-violent Crisis Intervention Certification

ASIST Suicide Prevention Training Certification

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